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A Can I help you?

有什么需要幫忙的嗎？

B Yes, I have a complaint to make.

恩，我有點意見。

A What's the problem?

有什么問題嗎？

B I bought this skirt in your store last week. What a famous brand is that! The stitches are coming off. Anyway, I'd like to ask for a refund for this skirt.

上周我在你們店里買了這條 裙子。這是什么名牌啊！線頭都松了！不管怎么說，我想要退貨。

A I'm sorry. They are not refundable. But we can exchange it for you, OK?

對不起，它們是不能退的。 但我們可以給您換一條，行嗎？

B OK.

好吧。

A Wait for a moment. I think we have another one…Here you go.

稍等一下。我想我們還有 一件……這就是。

B But this one is blue. Mine is red.

但這條是藍色的。我的是紅 色的。

A Sorry, lady. This is the only one we've got now. How about we fix it up for you?

對不起，小姐。我們現(xiàn)在 只剩這件了。我們幫您補一下怎么樣？

B That's certainly good. When will it be ready?

那好啊。什么時候能補好？

A It will be ready tomorrow.

明天就能補好。

B That's quick.

那挺快的。

A Come along then and bring this receipt with you. And I am afraid we've gonna have to charge you 20 for that.

那到時候來吧，把這張發(fā) 票帶上。恐怕這一次我們得收您20塊錢。

B What!

什么！