A：Hello. Thank you for calling Spend Mart.您好。感謝您致電Spend Mart。
B：Is this the Customer Service Desk?請問是客戶服務柜臺嗎?
A：Yes. How can I help you?是的。我能為您做什么?
B：I bought a sweater from your store a week ago. It says size 12. But actually, it is a size 10. Can I exchange it?一周前我在你們的店里買了一件毛衣。標著是12號，可實際上是10號。我能換一件嗎?
A：Do you have the receipt with you?請問您還留著收據嗎?
B：Yes, I do.是的。
A：I like to apologize for the problem. Please come down with your receipt and sweater to exchange it for the size you want.很抱歉給您造成的麻煩。請帶著您的收據和毛衣到店里更換您需要的尺碼。
B：Thank you very much.謝謝。
A：You’re welcome.別客氣。
公眾號
事業單位
當前位置：
公考類
招聘類
各類考試
