1.歡迎您乘坐南航/東航…班機。
It’s nice to have you aboard China Southern/Eastern Airlines.
2.請出示您的登機牌。
May I see your boarding pass?
3.我來為您引座。
I’ll show you your seat.
4.請隨我來。
Follow me, please.
5.我幫您拿行李好嗎?
May I help you with your bag?
6.為了使飛機在起飛時保持配載平衡，請您按指定的座位入座。
Please take your assigned seat, for the plane must keep balance when it takes off.
7.這是呼叫鈕，如果需要我們幫忙，請按一下。
This one is the call button, if you need us, please push it.
8.請將您的椅背調直。
Please put the back of your seat in upright position.
9.讓您感到舒適是我們的職責。
It’s our duty to let you feel as comfortable as possible.
10.請把您的箱子放在行李架內。
Please put your box in the overhead bin.
11.您不能把行李放在這兒，基于安全原因過道不能堵塞。
Please do not leave your baggage here. The aisle shouldn’t be blocked as a safety
requirement.
12.由于機械故障，航班已延誤，機械師們正在對飛機進行仔細檢查。
The flight has been delayed due to mechanical troubles. The engineers are
making careful examination of the plane.
13.由于地面有霧，本次班機將延誤約兩小時。
The flight will be delayed about 2 hours due to foggy weather on ground.
14.由于空中航路擁擠，我們要等待通行許可(才能起飛)。
Due to heavy air traffic, we’ll wait for take-off clearance.
15.我們須等待跑道上的冰被清除。
We have to wait until the ice on the runway has been cleared.
16.我們的飛機要裝完貨才能起飛。
Our plane can’t take off until the cargo is loaded.
17.我們正在等待幾位乘客辦理登機手續。
We are waiting for a few passengers to complete boarding formalities.
18.如果有進一步的消息，我們會立即通知你(們)的。
If we have any further information, we’ll let you know immediately.
19.請您回到您座位上好嗎?飛機馬上要起飛了。
Would you please return to your seat? The plane is taking off soon.
20.請在安全帶信號消失前坐在座位上，系好安全帶。
Please stay in your seat and keep your seat belt fastened until the sign has been turned off.
21.飛機馬上要起飛了，請不要在客艙內走動。
The plane is about to take off. Please don’t walk about in the cabin.
22.頭等艙乘客的盥洗室/廁所位于前艙，其他乘客的在后面。
The toilet for first class passengers is located in the front of the cabin and the one for other passengers in the rear.
23.盥洗室/廁所有人。
The lavatory is occupied.
24.盥洗室/廁所沒人。
The lavatory is vacant.
25.您可放下遮陽板，關掉閱讀燈，系好安全帶，這樣您能好好休息一下。
You could draw down the window-shade and turn the reading light off and fasten
your seat-belt so that you can take a good nap.
26.為確保飛行和通信系統的正常操作，請您不要使用手提電話/激光唱機/調頻收音機。
In order to ensure the normal operation of airplane navigation and communication system, you are kindly requested not to use your cellular phone/CD player/FM receiver.
27.我們前方有大雷雨，無法穿越。我們決定返回杭州。非常抱歉由此給您帶來的不便。
There is a heavy thunderstorm ahead of us. We have no way to pass it. So we have decided to return to Hangzhou. Much to our regret for the inconvenience that may cause you.
28.我們馬上要供應飲料了。請放下您的小桌板。
Now we’ll be serving drinks. Please pull down your tray table.
29.先生，您想要杯香檳嗎?
Would you like a glass of champagne, sir?
30.您想來點熱/冷飲料嗎?
Would you like something hot/cold to drink?
31.您是要淡茶還是濃茶?
How do you like your tea? Weak or strong?
32.咖啡還未沖好，來杯熱茶好嗎?
Coffee isn’t ready yet. Would you like to have a cup of hot tea instead?
33.您想在飲料里放點冰塊嗎?
Would you like some ice in your drink?
34.小心燙手!
It’s hot! Mind your hand.
35.您喜歡直喝威士忌還是加冰塊?
Would you like your whisky straight or on the rocks?
36.您準備現在用午餐嗎?
Are you ready for your lunch now?
37.我們馬上給您提供正餐。這是茶單。
We’ll soon be serving dinner. Here is the menu.
38.您想要吃什么?烤牛肉還是熏火腿?
What would you like to have? Roasted beef or smoked ham?
39.我們機上配備的餐食既有中式口味也有西式口味。
Our meals on board are designed to meet both Chinese and Western tastes.
40.我們有多種菜肴供您選擇。
We have a selection of dishes for you.
41.先生，您還要點別的什么嗎?
Would you like more of anything, sir?
42.您要什么樣的牛排?嫩點的、適中的、還是老點的?
How do you like your steak done? Rare, medium or well-done?
43.對不起，魚沒有了。您能換一道菜嗎?我們有雞……您想來點嗎?
I’m sorry. There is no more fish left. Can you make a change? We have
chicken…Would you like some?
44.對不起，請回到座位上，飛機馬上起飛，廁所暫時停用。
Excuse me. Would you please return to your seat? We are taking off soon, and the lavatory has been suspended.
45.對不起，讓您久等了。
I’m sorry for keeping you waiting.
46.您能喜歡我非常高興。再來點嗎?
I’m glad you like them. Would you like to have some more?
47.您對這頓飯還滿意吧?
How do you like the meal?
48.您介意我把這些東西拿走嗎?
Would you mind me taking these away?
49.您可以就如何提高機上質量給我們提些建議嗎?
Could you give us some advice on how to improve our inflight service?
50.這是本次航班的紀念品，但愿您能喜歡它。
This is our flight souvenir. I hope you’ll like it.
51.您買點機上免稅商品嗎?
Would you like to buy some duty free items?
52.請您讓開過道，以便讓其他旅客通過。
Could you please step aside and allow the other passengers to go through.
53.起飛后您可以使用手提電腦，但下降時請關閉。
After take-off you may use the laptop computer but not during descending.
54.幾分鐘之后我們將提供飲料(快餐、餐食)，請放下您前面的桌板。
In a few minutes we’ll be serving drinks(snacks, meals).Please pull down the seat table in front of you.
55.您想喝點什么飲料嗎?我們有礦泉水，橙汁，可口可樂，雪碧等，您喜歡哪一種?
Would you like something to drink? We have mineral water, orange concentrate juice, Coca Cola, Sprite and so on. Which do you prefer?
56.感謝您乘坐我們的班機，希望能有幸再次和您見面。
Thank you for flying with us and hope to have the pleasure of being with you again.
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