招聘職位：Credit Card Service Banker 信用卡服務專員
學歷要求：本科
工作經驗：不限
工作地區：不限
性別要求：不限
待遇水平：1
年齡要求：不限
專業要求：不限
招聘期限：2013-08-30至2013-10-02
職位描述及要求：
Credit Card Service Banker 信用卡服務專
Work Location：Guiyang City
RESPONSIBILITIES
To provide highest level of services to customers and answer their enquiries related to card product acquisition, usage or account maintenance
to perform card acquisition application fulfillment function on application form completeness checking, customer identity verification and follow up with credit card centre/internal departments on application processing
To perform card servicing role to assist customers on plastic collection, account maintenance, repayment and other related requests
To proactive cross sell card to walk in customers when branch sales are engaged with other customers
To work with Cash Officer and Card Plastic Custodian to handle customer instant card issuance request and follow up with credit card centre throughout the whole process till plastic embossed and delivered to customer
Be responsible to deliver the latest card program details and other product information to the branch
Be responsible to do all application tracking and reporting
Be responsible for all card related administrative tasks and compliance control activities
To perform tasks requested by supervisor or branch manager
KEY REQUIREMENTS
High Integrity
University graduate with 2-3 years work experience in banking or customer service field.
Knowledge of branch functions and operations, security and control policies and procedures preferable
Able to work under pressure
Detail oriented, independent and proactive worker
Excellent interpersonal and communication skills
Sales and service oriented, passionate and initiative
Fluent in both oral and written English
Good PC skills especially MS Excel and MS Word
聯系人：蔡小姐
所在地區：貴州-貴陽市
有意者請發送中英文簡歷至郵箱:hr.guiyang@citi.com
更多信息請查看貴州省銀行招聘考試網
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