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Reservations ，May I help you ?

預訂部，我能幫你嗎?

Room service ，May I come in ?

送餐服務，我可以進來嗎?

What do you prefer ，tea or coffee?

你喜歡什么?茶還是咖啡。

Woulld your please sign here ?

請在這兒簽名好嗎?

A table for two?

兩人的一張臺嗎?

How long do you plan to stay ?

你計劃住多久。

Could you please spell your name ?

請拼一下你的名字嗎?

What kind of room would you like ?

你要哪類房間?

May I see your passport ?

我可以看你的護照嗎?

May I have your tetephone number ?

我可以知道你的電話號碼嗎?

What‘s the trouble， sir?

你怎么啦?先生。

Shall I call a doctor for you ?

我為你叫一個醫生嗎?

Dir you eyoy the play?

你喜歡這個節目嗎?

Do you like this song?

你喜歡這首歌嗎?

Useful Expressions 慣用表達語

Enjoy you breakfast ，sir ?

請享用你的早餐，先生。

Here is the menu.

給你菜譜。

The service guide is on the desk.

服務指南在桌面上。

The swimmcing pool is over there .

游泳池在那邊。

Go ahead ，please.

請接著講。

The line is busy .

線路正忙。

You look grest .

你看上去真棒。

Please consult the song list .

請翻閱點歌單。

It‘s a very touching story.

這是一個非常感人的故事。

Without music，the world would be dull.

如果沒有音樂，這世界將會變得很沉悶。

Good morning/eveningReservationMay I help you?

早上好/晚上好，這里是...酒店客房預訂部，請問需要什么幫忙嗎?

What can I do for you?

我能為您幫什么忙嗎?

Hold on line, pleaseCould you please hold on?

請稍等(電話中) 請稍等，好嗎?

Could you wait a minute, please?

請稍等，好嗎?

Are you with a company?

您是公司預訂嗎?

May I know you departure date?

請問您的離店日期是哪天?

How long will you stay with us?

請問您住幾天?

How many people are there in your party?

您們一共幾個人?

That will be four nights.

四個晚上。

May I know the arrival date, please?

請問哪天入住?

Is it just for tonight?

請問只住今天一晚嗎?

When do you check in?

請問您什么時候入住?

Would you like a single room or a double room?

請問你想訂單人間還是雙人間?

What kind of room would you like/prefer?

請問您喜歡什么樣的房間?

Would you please tell me your full name, please?

請問您的全名是?

And your address, please?

請問您的地址?

May I know you telephone number, Mr Smith?

史密斯先生，請問您的電話號碼是?

May I know your company name and how would you like to settle your payment?

請問您的公司全稱及付款方式?

We have a single available for those dates.

我們還有一些單人間可以接受預訂在那個時間段。

It’s all right for the next week.

下個星期沒有問題。

We do have a vacancy for those dates.

那段時間我們可以接受預訂

Yes, you can have a room on Saturday.

是的，星期六您可以訂到房間。

I’m afraid we won’t be able to guarantee you a room after the thWe usually have high occupancies in the peak seasons.

恐怕十六號后我們不能保證有房間提供給您，那段時間是我們的入住高峰期。

I’m sorry, but we’re fully booked for single roomsWould you like to have a double one?

很抱歉我們的單人間已經訂滿了，給您訂雙人間怎么樣?

I’m sorry, but the hotel is full on that date.

很抱歉，那天我們酒店的客房已經住滿了。

I’m sorry, we don’t have any room available for that week.

很抱歉，我們那周的預訂已經全滿了。