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工作經驗：1-3年

工作性質：全職

最低學歷：本科

管理經驗：不要求

職位月薪：面議

招聘人數：1人

工作地點：北京

職位類別：投資/理財服務

發布日期：2013-10-14

職位描述

RESPONSIBILITIES

- To provide highest level of services to customers and answer their enquiries related to card product acquisition, usage or account maintenance

- To perform card acquisition application fulfillment function on application form completeness checking, customer identity verification and follow up with credit card centre/internal departments on application processing

- To perform card servicing role to assist customers on plastic collection, account maintenance, repayment and other related requests

- To proactive cross sell card to walk in customers when branch sales are engaged with other customers

- To work with Cash Officer and Card Plastic Custodian to handle customer instant card issuance request and follow up with credit card centre throughout the whole process till plastic embossed and delivered to customer

- Be responsible to deliver the latest card program details and other product information to the branch

- Be responsible to do all application tracking and reporting

- Be responsible for all card related administrative tasks compliance control activities

- To perform tasks requested by supervisor or branch manager

KEY REQUIREMENTS

- High Integrity

- University graduate with 2-3 years' work experience in banking or customer service field

- Knowledge of branch functions and operations, security and control policies and procedures preferable

- Able to work under pressure

- Detail oriented, independent and proactive worker

- Excellent interpersonal and communication skills

- Sales and service oriented, passionate and initiative

- Fluent in both oral and written English

- Good PC skills especially MS Excel and MS Word

公司介紹 該公司其他職位

花旗銀行（中國）有限公司

公司地址：上海市浦東新區花園石橋路33號花旗大廈28-35層

公司規模：1000-9999人 | 公司性質：外商獨資 | 公司行業：金融/銀行/投資/基金/證券/期貨

About Citi China

Citi first established an office in China in May 1902, in Shanghai. Today Citi is the leading foreign bank in China, offering a broad product range. On 2nd April, 2007, Citibank (China) Co., Ltd. was officially launched as one of the first foreign banks locally incorporated in China. On 23rd April, 2007, Citibank (China) Co., Ltd. became one of the first foreign banks to offer RMB services to Chinese residents.

Citi currently has branches and sub-branches in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chengdu, Hangzhou and Dalian, operating and offering corporate banking business as well as consumer banking business. With operations in more than 100 countries around the world, Citi is one of the most global foreign banks in China.

關于花旗中國

花旗在中國的歷史可追溯至一九零二年五月。花旗是中國領先的外資銀行，為客戶提供廣泛的金融產品。2007年4月2日，作為首批成功轉制本地法人銀行的外資銀行，花旗銀行（中國）有限公司正式成立；2007年4月23日，花旗銀行（中國）有限公司成為首批正式對中國境內公民開展人民幣業務的外資銀行之一。

目前，花旗分別在北京、上海、廣州、深圳、天津、大連、成都、杭州、南京、長沙、貴陽和無錫設有分支行,開展企業銀行業務和零售銀行業務。花旗在全球100多個國家開展業務，是中國最具全球性的外資銀行之一。

Our business is expanding rapidly and we are looking for highly qualified, ambitious individuals wishing to progress to the highest levels of their personal career development in Citibank.

We provide challenging and rewarding career opportunities with the vacancy:

聯系方式

公司名稱：花旗銀行（中國）有限公司

公司地址：上海市浦東新區花園石橋路33號花旗大廈28-35層

公司主頁：http://www.citibank.com

申請職位請登錄http://special.zhaopin.com/bj/2011/hq031438/job.html

更多信息請查看北京市銀行招聘考試網