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You can hear it in their voice.

你可以從話語中察覺。

When an employee, contractor, business partner, or even a customer is not planning to deliver on what he or she has promised, you can always tell. Listen to the exact wording, voice inflection, and maybe a hint of deviousness, but these phrases are always a red flag. They reveal the person intends to fail.

當員工，合同工，生意伙伴甚至是顧客不能兌現承諾時，你總是有辦法察覺到的。聽他們的措辭，音調或許話風的轉變，但聽到這幾句話要注意了，它們預示著這些人往往不可靠。

1. "I will do my best...."

1.“我盡力去…”

If you hear this one, make a plan. The person is not going to do their best. In fact, it's a warning sign that the person already knows they cannot complete the task. Whatever happens, it will end in failure.

聽到這句話，還是做個備用計劃更保險。說這種話的人基本上是不會盡力的。事實上，這句話已經透露出這人無法勝任這項任務。不管怎樣都會失敗。

2. "Let me get back to you on that..."

2.我等等給你…的答復

I've heard this one at trade-shows many times. It means the exact opposite. The person saying this phrase won't get back to you...ever.

我經常在貿易展會聽到這句話，意思恰恰相反。說這話的人之后是永遠不會給你答復的。

3. "I have some good ideas on that..."

3.關于…我有些好主意。

It's a red flag when people tell you about an idea. It's a stall. If the idea was that great, the person would just do it and the problem would be resolved.

當有人告訴你他的一個主意時聽到這句話你要注意了，這是在拖延時間。如果這個主意真的是很棒的話，這人會立馬去做，問題也早就解決了。

4. "I will try..."

4.我會去試試看…

Not everyone has seen the original Star Wars movies. There is no try, per Yoda. When someone says "try" it's a code word. It means: "I know I am going to fail..."

并不是所有人都看過星球大戰。正如里頭Yoda說的：“沒有試一試這種說法”當有人說“試一試”時候,其實就是說我將會失敗。

5. "Actually..."

實際上…

This is a harmless word, right? Yet, it means trouble. What comes after it is a mild rebuttal, but the person is not really that sure. "Actually" they are planning to fail.

這個詞聽起來無害，是嗎?實際上就意味著麻煩。說完這個之后就是溫柔的辯駁，但是這個人對此并不確信。“實際上……”他們會失敗。

6. "You have my word on that..."

6.“我答應你…”

Confident people don't use this phrase. Why bother?The person who needs to trust you will either do that or won't do that, despite whether you say this phrase.

有信心的人是不會說這句話的。何必這么說一句呢?需要對你充分信任的人要么答應去做要么拒絕做，不管你有沒有說這句話。